LEGAL
Privacy Policy
The Privacy Policy forms part of the General Conditions governing this website.
Who is responsible for processing your data?
GRUPO 3 GALEON, S.L.
Address: C/ FRANCISCO MEDRANO, 4; 28020; Madrid.
CIF: B86002359
Tel.: 91 571 21 20
Mail: reservas@g3galeon.com
You may address yourself in any way to communicate with us.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend that you review it, and if you have registered and access your account or profile, you will be informed of the changes.
If you are one of the following groups, consult the information in the dropdown box:
guests
For what purposes will we process your personal data?
We inform you that your data will be processed for the purpose of managing your reservation, your stay at the hotel and guaranteeing the payment of the expenses arising from this stay. We will also process your personal data for the purpose of carrying out the registration and communication of passenger data. If you have given us your consent, we will also process your data to send you commercial communications.
To whom will your data be communicated?
Your data will be communicated to the Security Forces and Bodies (FFCCSE) in compliance with the provisions of current legislation, as well as to the travel agencies or operators involved.
How long will your data be kept?
The data will be kept for at least 6 years in compliance with tax, commercial and consumer regulations. The data relating to communications with the FFCCSSE for the registration of travellers will be kept for a minimum period of 3 years after the end of the stay. Finally, the data for which consent has been requested will be kept until you withdraw your consent or have exercised your right of opposition or deletion.
What is the legitimacy for processing your data?
The legal basis varies depending on the purpose of the processing. The main legal basis is compliance with the accommodation contract, for communications on registration of travelers will be compliance with the legal obligations set by in Royal Decree 933/2021, of October 26, establishing the obligations of documentary record and information of natural or legal persons who carry out activities in the accommodation and rental of motor vehicles, and Organic Law 4/2015, of March 30, for the protection of public safety. Finally, we will rely on the consent of those treatments that have been requested, for example, the sending of commercial communications.
WEB OR EMAIL CONTACTS
What data do we collect through the Web?
We may process your IP, what operating system or browser you use, and even the duration of your visit, anonymously.
If you provide us with data in the contact form, you will identify yourself so that we can contact you if necessary.
For what purposes will we process your personal data?
- Respond to your queries, requests or requests.
- Manage the requested service, respond to your request, or process your request.
- Information by electronic means about your application.
- Commercial or event information by electronic means, provided there is express authorization.
- Perform analysis and improvements on the Web, about our products and services. Improve our commercial strategy.
- What is the legitimacy for processing your data?
The acceptance and consent of the interested party, granted through a voluntary action, as in cases where to make an application it is necessary to fill out a form and make a “click” on the send button, the realization of the same necessarily implies that you have been informed and has expressly given your consent to the content of the clause attached to this form or acceptance of the privacy policy.
All our forms have the symbol * in the mandatory data. If you do not provide these fields, or do not tick the checkbox of acceptance of the privacy policy, the sending of the information will not be allowed.
How long will we keep personal data?
Until the consent given is revoked.
CONTACTS OF THE NEWSLETTER
What data do we collect through the newsletter?
On the Web, it is possible to subscribe to the Newsletter if you provide us with an e-mail address to which it will be forwarded.
We will only store your email in our database, and we will send you emails periodically, until you request the unsubscribe, or stop sending emails.
You will always have the option to unsubscribe, in any communication.
For what purposes will we process your personal data?
- Manage the requested service.
- Information by electronic means about your application.
- Commercial or event information by electronic means, provided there is express authorization.
- Perform analysis and improvements in the mailing, to improve our business strategy.
What is the legitimacy for processing your data?
The acceptance and consent of the interested party. In those cases where you subscribe it will be necessary to accept a checkbox and click on the send button. This necessarily implies that you have been informed and have expressly given your consent to receive the newsletter.
How long will we keep personal data?
Until the consent given is revoked.
quality surveys
For what purposes will we process your personal data?
- Assess the degree of quality in the service provided.
- Improve the services offered.
What is the legitimacy for processing your data?
The legal basis is the legitimate interest of the person responsible to maintain the quality of its services.
How long will we keep personal data?
The data will be kept for the duration of the processing.
suppliers
For what purposes will we process your personal data?
- Information by electronic means about your application.
- Commercial or event information by electronic means, provided there is express authorization.
- Manage the administrative, communications and logistics services provided by the Data Controller.
- Billing.
- Carry out the relevant transactions.
- Proper invoicing and tax declaration.
- Control and recovery management.
What is the legitimacy for processing your data?
The legal basis is the acceptance of a contractual relationship, or in its absence your consent to contact us or offer us their products by any means.
How long will we keep personal data?
For the duration of the relations between the parties and the limitation periods resulting from them.
CONTACTS SOCIAL NETWORKS
For what purposes will we process your personal data?
- Respond to your queries, requests or requests.
- Manage the requested service, respond to your request, or process your request.
- Connect with you and create a community of followers.
What is the legitimacy for processing your data?
The basis that legitimizes the processing is the voluntary consent of the data subject to contact and, if necessary, the acceptance of a contractual relationship in the environment of the corresponding social network. The processing of data within the Social Network will be carried out in accordance with its Privacy policies.
How long will we keep personal data?
We can only view or delete your data in a restricted way by having a specific profile. We will treat them as long as you let us follow, be friends or give “like”, “follow” or similar buttons.
Any rectification of your data or restriction of information or publications must be made through the configuration of your profile or user on the social network itself.
job applicants
For what purposes will we process your personal data?
- Organization of selection processes for the recruitment of employees.
- Quote you for job interviews and evaluate your application.
- If you have given us your consent, we may transfer it to collaborating or related companies for the sole purpose of helping you find employment.
- If you accept the privacy policy, you give us your consent to transfer your application for employment to the entities that make up the group of companies with the aim of including you in their personnel selection processes.
We also inform you that after one year from the receipt of your curriculum vitae, we will proceed to its safe destruction.
What is the legitimacy for processing your data?
The legal basis, if you submit your CV as a spontaneous application, is your unequivocal consent, when sending us your CV. If you are in a selection process launched by this entity and to which you are applying, the legal basis is the execution of pre-contractual actions.
How long will we keep personal data?
For a period of at least 1 year or until the consent given is revoked.
Will we communicate by electronic means?
- They will only be made to manage your request, if it is one of the means of contact that you have provided us.
- If we make commercial communications will have been previously and expressly authorized by you.
